Sales Executive 

OmniPro works at the heart of the Accountancy profession. We provide Technical & Practice Management Support to Accountants. We provide practical support to accountants, their companies, and clients in the areas of Auditing, Financial Reporting, Company Law, Tax, Regulation, Practice Management & Practice Development 

As part of OmniPro’s Sales Team, you will be the one who champions the key aspects of the company operations. Your role will be to deliver set targets through outbound & inbound calls, assigned by the Head of CPDStore. These targets will include new sales while maintaining our existing customer base and adding value to the customer’s account. 

You will be supported to improve quality, product knowledge, overall sales and customer retention through coaching and support to increase operational productivity along with other targets & KPI’s. 

Main Duties & Responsibilities:

• To meet weekly, monthly, and annual sales targets 

• Effective objection handling during customer interactions 

• Generate leads and build relationships with existing customers or potential sales lead. 

• Deliver exceptional customer experience and resolve queries first time. 

• Listening skills and understanding customers’ needs are essential so that you are able to match and promote our services to their needs. 

• Accurately document & record all calls using the appropriate software. 

• Contribute positively to the team and department through team and one to one to meetings. 

• Demonstrate flexibility in order for personal and departmental achievement within a competitive market environment. 

• Adaptable approach to Ad-hoc Sales Campaigns 

Skills requirements & attributes 

• Minimum 1 year sales experience in a contact centre or outbound sales environment 

• Target driven, with a strong sales focus. 

• Ability to work of own accord to achieve and exceed targets. 

• Excellent communication and interpersonal skills both written & verbally. 

• Excellent problem-solving ability 

• Ability to work both independently and as part of a team. 

• Excellence in the English Language – written and spoken. 

• Professional telephone manner is essential. 

• The ability to multitask and prioritise. 

• Good computer skills 

• Customer and Sales focused. 

• Assertive, confident, competitive, and energetic 

The above job description is designed to give you a brief outline of what is required in your role as Online Community Manager & Content Creator.  It is not definitive and therefore you will be required to be completely flexible and may be required to complete additional tasks that have not been included above. 

Equal Opportunities 

Comply with and promote the company’s Equal Opportunity Policy and avoid any behaviour which discriminates against colleagues, potential employees, clients or their families on the grounds of sex, marital status, race, age, belief, colour, nationality, ethnic or national origins, religion, disability, creed, class, gender and sexual orientation.  

Health & Safety   

Ensure a safe work environment and be aware of responsibilities under the Health and Safety at Work Act, taking appropriate action in the event of an accident to clients, staff, self or any other person in the workplace.  

Personal Development 

• Take responsibility for own continuing professional development 
• Attend staff meetings and training as required    
• Participate in management sessions with Directors as required.   
• Discuss own performances with the Directors and in addition attend learning and development meetings with other team members- setting, agreeing and evaluating key objectives.   

The above list is not exhaustive and other duties may be required of the post holder. This job description will be reviewed in the light of changing circumstances and may be varied in consultation with the job holder and the Company Directors.  

Benefits:

• Company events
• On-site gym
• On-site parking
• Monday to Friday

Reference ID: HRSE24