Online Community Manager & Content Creator

Office Location: Ferns, Wexford, Ireland
Remote working possible
Full-time, Permanent
Online Community Manager & Content Creator for ProfitPro located in Wexford and responsible for all social media, content creation and community management duties as outlined below. Reports and accountable to: Head of Marketing / Executive Assistant

Their Main Duties & Responsibilities are:

  • Creating Blogs from existing content to inform clients and improve SEO and engage and inform clients
  • Creating lead magnets from existing & new content  
  • Take ownership & grow the social media channels of Facebook, Twitter, YouTube and Instagram to increase follower base and engagement  
  • Being the main point of contact for member & non-member queries 
  • Communicating with members & non-members to keep them engaged   
  • Work with key internal leaders to ensure communications are produced and sent on time and tracked for efficiency 
  • Setting up campaigns to segment audiences based on interests and actions 
  • Track and report critical metrics pertaining to social media and website visits  
  • Owning the design and development of the members area and informing members when content has been added or updated  
  • Video Editing & Graphic Design 

Skills requirements & attributes 

  • Relevant qualifications 
  • 2 years’ experience in a similar role  
  • Organised, diligent, and can see both the details of a project as well as the larger picture 
  • Knowledgeable about social media marketing and digital communications, with deep experience of standard methodologies 
  • Can communicate clearly and directly   
  • Audience-focused, with a strong understanding of supporter journeys, audience segmentation, and user engagement strategies 
  • A good collaborator, able to work both independently and as part of a team 
  • A strong writer and editor 
  • Attention to detail, accuracy & excellent communication skills 
  • Have experience with Photoshop, InDesign, Canva or similar  
  • Experience in Infusionsoft/KEAP an advantage but not essential 
  • Experience in Premiere Pro or other video editing software an advantage but not essential  
  • Knowledge of the accountancy profession and the accountancy market a definite advantage 
  • Analytical skills; experience with or curiosity about using data to advise strategies 
  • Ability to take ownership of role and relating products 
The above job description is designed to give you a brief outline of what is required in your role as Online Community Manager & Content Creator.  It is not definitive and therefore you will be required to be completely flexible and may be required to complete additional tasks that have not been included above. 

Equal Opportunities 

Comply with and promote the company’s Equal Opportunity Policy and avoid any behaviour which discriminates against colleagues, potential employees, clients or their families on the grounds of sex, marital status, race, age, belief, colour, nationality, ethnic or national origins, religion, disability, creed, class, gender and sexual orientation.  

Health & Safety   

Ensure a safe work environment and be aware of responsibilities under the Health and Safety at Work Act, taking appropriate action in the event of an accident to clients, staff, self or any other person in the workplace.  

Personal Development 

  • Take responsibility for own continuing professional development 
  • Attend staff meetings and training as required    
  • Participate in management sessions with Directors as required.   
  • Discuss own performances with the Directors and in addition attend learning and development meetings with other team members- setting, agreeing and evaluating key objectives.   
The above list is not exhaustive and other duties may be required of the post holder. This job description will be reviewed in the light of changing circumstances and may be varied in consultation with the job holder and the Company Directors.  

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